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Subscriber Benefits

Subscriber Benefits

Subscribing to Autodesk products is the most flexible and cost-effective way to access and manage your design, engineering, and software tools.

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HERE’S WHAT YOU GET WHEN YOU SUBSCRIBE

Individuals, teams, and enterprises have more choices than ever before

Regardless of the size of your business—small, midsize, or enterprise—Autodesk offers the flexibility to choose the subscription options that best fit your business needs.

Flexible term lengths

With monthly, quarterly,* annual, and multi-year options, Autodesk software is more accessible than ever before.

  • Pay for software for whatever length of time you need it
  • Better manage changing software and budget needs
  • Account for software costs on a per-project basis
  • Try out new tools without making a big up-front investment

Single- and multi-user access options

  • Single-user access—best for when software is needed for one person
  • Multi-user access*—ideal for situations in which you need more than one person to share software licenses
  • *Option not available for online purchase and is available only through an authorized reseller.

Access to the latest software

When you subscribe, you have instant access to the latest product releases and enhancements.

  • Increase productivity by using the most up-to-date technology rather than waiting for major product releases
  • Update software right away, or choose a time that is right for your entire team
  • Many subscription desktop products (in which the software resides on your computer, not in the cloud) also provide optional access to Autodesk cloud services such as compute-intensive rendering

More about updates and releases

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Technical support

Let us help you resolve issues quickly. Every subscriber has access to:

  • Autodesk support specialists—You can schedule a call, chat online (limited availability), or email us
  • Remote desktop assistance—Get secure hands-on troubleshooting
  • Online resources—Access our knowledge base with help documentation, tutorials, training videos, and community support forums

Use your software anywhere, access previous versions

Administrative tools

Subscribing to Autodesk products provides a simplified software setup and an improved user management experience so that you can stay focused on designing and making, without worrying about your software.

Easy-to-use administrative tools allow you to simply and effectively manage software licenses, seats, and usage from your Autodesk Account.

Learn more about administrative tools

  • Frequently asked questions

    Do I need to be connected to the Internet to use my desktop software subscription?

    For most of our desktop products on subscription, you don’t need to be online to use your software. The software runs on your computer, not on the web. You do, however, need to connect to the Internet every 30 days, so we can keep your software up to date and verify that your subscription is still current. An Internet connection is needed initially to install and activate your software.

    Some of our software products also give you access to certain cloud services that are not installed on your computer. These may include optional services such as cloud rendering, collaboration tools, and secure storage. We also offer certain products that are available only as a cloud service. Cloud-based products require an Internet connection.

    Will you email a reminder before my subscription automatically renews?

    Yes, for annual and multi-year terms, we send an email reminder before your automatic renewal date. We do not send an email reminder for monthly renewals.

    Can I cancel before the end of my subscription?

    You can cancel your subscription anytime—or within 30 days of purchase for a full refund— for any product or service purchased through our online store. You can also edit your renewal setting from your Autodesk Account page, so your subscription does not automatically renew. You’ll have full access to your software and services until your subscription expires.

Customers who previously purchased a perpetual license with a “maintenance subscription,” now called a maintenance plan, will continue to receive the same benefits as previously offered.

All subscription benefits may not be available for all products or services in all languages and/or geographies. Subscription programs are subject to the applicable Autodesk subscription terms and conditions and/or Autodesk terms of service.